During the second half of 2020, Civic has continued charging ahead, making strong gains with our Civic Wallet app, building out Health Key by Civic, and providing our users with a best-in-class experience by transitioning Civic Secure Identity users to Civic Wallet.
Following the app store launch of Civic Wallet in June 2020, thousands of users have created Civic Wallets. Civic Wallet users love that their cryptocurrency is protected by our $1M Cryptocurrency Protection Guarantee (see Terms & Conditions) and is hassle-free, without the need to remember complicated passwords. In the words of one Civic Wallet reviewer: “[It’s]…the most secure way to store your crypto, guaranteed.”
Enhancing the value of Civic Wallet for our users is a top priority. This is why we’ve contacted many of our users to get their unfiltered feedback and improved our app to give them the features they need to make crypto easier. We were also proud in the second half of 2020 to expand our global coverage, which now includes 195 countries. Our customers live around the world, and Civic has them covered where they need to be.
We’ve also expanded Health Key by Civic™, our health status verification service, which will help create safer working environments. Health Key by Civic is now available to help reopen daily life in any use case where health information is required for access, and across borders. This summer, Civic presented an overview of the service to a forum convened by the United Nations World Tourism Organization. Sharing health status is easy for consumers, who can access Health Key by Civic through their Civic Wallet. With Covid, navigating border regulations has never been harder, but we’re making the process easier for businesses and other organizations. Our new demo video and the recent deep-dive article appearing in BeInCrypto help explain how the system works. Finally, we made strides in laying a strong foundation for future health status legislation through our work with the State of California.
When we designed and launched Civic Wallet earlier this year, we took into account lessons learned from Civic Secure Identity to build a better, more flexible experience for users in Civic Wallet. With the improved user experience in place, we’ve removed Civic Secure Identity from app stores and asked our users to download Civic Wallet. By streamlining our processes, we’re better able to serve all of our users.
Civic in the News
During the second half, Civic was covered in a number of publications, including Cointelegraph, Biometric Update, Identity Review, and Crowdfund Insider. As a first-mover in the blockchain space for health status, Civic was also featured in an industry profile in Cointelegraph. Civic CEO Vinny Lingham was also featured in podcasts and events, such as Blockspeak, The Curious Cult and Blockdown.
What’s Next for Civic
As we take a look around the corner into 2021, Civic is already hitting the ground running with our stand-alone identity verification service for businesses, including more flexible options and pay-as-you-go pricing. Compliance has never been more critical than in 2020, where a remote world needs secure systems to work. Civic Identity Verification does just that by ensuring that commerce with customers is compliant across KYC, AML, GDPR, CCPA and HIPAA regulations.
In addition, we’re focused on enhancing the value of Civic Wallet for our users. As they continue to bring in and hold BTC, our users are assured knowing that their crypto is protected with a $1M Cryptocurrency Protection Guarantee. We’ll be introducing more features in 2021 that are sure to appeal to our loyal users.