Flexible Pricing that Scales

Move between the tiers seamlessly based on your actual, not forecasted, usage. Explore one of our standard plans or get in touch with our team.

Platform Subscription $250/month $375/month $550/month Custom
Monthly Active Users Up to 2,500 Up to 15,000 Up to 30,000 Over 30,000
Login | Multifactor Authentication (MFA)
Liveness Verification

We keep potential scammers at bay by requiring a video selfie from every user as part of the verification process. This ensures that only real people pass verification, not bots.

Email Verification
Email Support
Per Use      
Document Verification with Level 1 Fraud Check

We match the 3D face of the live user to their 2D photo identity document to ensure that there’s a facial match.

Level 1 Document Fraud Check:

The photo ID is checked to ensure it is not a digital spoof, not a screenshot, not a photo of a photo, and that the full document is visible.

$0.75 $0.68 $0.61 custom
Document Verification with Level 2 Fraud Check

Level 2 Document Fraud Check:

Using a combination of machine learning and human review, our Enhanced ID verification protects your business against several types of fraudulent documents: forged, counterfeit, blank stolen, fantasy or camouflage, impostor or ‘look-a-like’, and compromised documents.

Our Know-Your-Customer (KYC) checks cover 4,500+ identity documents across 195 countries.

$1.50 $1.35 $1.22 custom
Biometrics & Liveness Check $0.15 $0.14 $0.12 custom
Age Verification $0.25 $0.23 $0.20 custom
Phone Number Verification $0.15 $0.14 $0.12 custom
Sanction Check custom custom custom custom
  Free Trial Free Trial Free Trial Contact
Free trial: 30 days up to 50 total verifications

Frequently Asked Questions

  • How long is your free trial?

    Our free trial is for 30 days up to a total of 50 verifications, whichever comes first. Upon reaching either of these milestones, you will then need to convert to a subscription plan to continue using Identity Verification by Civic.

  • Are there minimums or setup fees?

    The only minimum is whichever tier you fall into as defined by your monthly active users (MAUs) after 30 days of usage. There are no setup fees and our plans are pay-as-you-go.

  • What if my monthly active users (MAUs) exceed my initial tier before the billable month is up?

    We bill for your MAUs after 30 days of usage, not before, so there’s no need to pick a tier or forecast your usage beforehand. Simply start using Identity Verification by Civic, and we’ll charge you for the tier that corresponds with your actual usage at the end of 30 days.

  • What forms of payment do you accept?

    We accepted credit cards from VISA, MasterCard, Discover, JCB, and American Express.

  • How do I get started?

    Click on Free Trial above to access to our self-service platform where you can start testing out our API solution. 

    Have questions first? Get in touch with our team using the contact form below.

Contact Us

Complete the form below to get in touch with our team.

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