Last updated: March 29, 2017
Our Pledge to You: We are committed to maintaining your trust and pledge the following:
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
We take our responsibility to protect the privacy and confidentiality of your information, including personal information, very seriously. We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
We collect information you provide directly to us. For example, the types of personal information we may collect from you when you visit or use our online services include your name, email address, mailing address, social security number, telephone number(s), account numbers, user name and password.
In addition to the personal information described above, we may collect certain information about your use of our online services.
We collect log information about your use of the online services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our online services.
We collect information about the computer or mobile device you use to access our online services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
We may use the information we collect from you for various purposes, including to:
We may also use data that we collect on an aggregate or de-identified basis for various business purposes, where permissible under applicable laws and regulations.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
We may give you choices regarding the sharing of personal information with affiliates and third parties. Choices you have about the sharing of your personal information will be described in the privacy policies or notices you receive in connection with the products or services you obtain from us.
Keeping your account information and personal information up-to-date is very important. Upon
request Civic will provide you with details about whether we hold any of your personal information. If you wish to request access, or deletion of your personal information please contact us at email@example.com. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. We will respond to your request within a reasonable timeframe, usually within five business days.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our online services.